Mobile Phone Anti Bullying and Safety

CYBER BULLYING

A Code of Conduct

Here are some points that could be included in the code of conduct that you discuss and agree with young people. Use these points to help you start the discussion, but aim to end up with a small number (up to five or so) of short statements that are suitable for the age of the users. If you feel you are being bullied by email, text or online, do talk to someone you trust.

Never send any bullying or threatening messages. Anything you write and send could be read by an adult.
Serious bullying should be reported to the police - for example threats of a physical or sexual nature.
Keep and save any bullying emails, text messages or images.
If you can, make a note of the time and date bullying messages or images were sent, and note any details about the sender.
Why not log into a chatroom with a different user ID or nickname? That way the bully won't know who you are. You could change your mobile phone number and only give it out to close friends.
Contact the service provider (mobile phone company, your internet provider) to tell them about the bullying. They may be able to track the bully down.
Use blocking software - you can block instant messages from certain people or use mail filters to block emails from specific email addresses.
Don't reply to bullying or threatening text messages or emails- this could make matters worse. It also lets the bullying people know that they have found a 'live' phone number or email address. They may get bored quite quickly if you ignore them.
Don't give out your personal details online - if you're in a chatroom, watch what you say about where you live, the school you go to, your email address etc. All these things can help someone who wants to harm you build up a picture about you.
Don't forward abusive texts or emails or images to anyone. You could be breaking the law just by forwarding them. If they are about you, keep them as evidence. If they are about someone else, delete them and don't reply to the sender.
Don't ever give out passwords to your mobile or email account.
Remember that sending abusive or threatening messages is against the law.

Some Useful Resources

Chat Danger - a website all about the potential dangers of interactive online services like chat, instant messaging, email and mobiles.

Stop Text Bully - resources on this website include a Top 10 Tips poster for young people and a school resource pack 'Putting U in the Picture'.

Childnet International - plenty of advice and teachers' resources. Look for the 'Prank or Pain' link through their 'Know it All' project link.

Internet Watch Foundation - support website with information on filtering, protection, and an area to report illegal content.

Kidsmart - part of the Childnet stable of websites, dealing with Internet safety programmes for schools, young people and parents.

Cyberbully - contains links to useful online documents such as a guide to cyber-bullying and an educator's guide.

"Staying Safe in a Wired World: a parent's guide to Internet safety" by Rob Nickel. A recently published book about most of the technologies used on the Internet and instructions on how to keep children safe while in cyberspace. Available from Amazon.

Yahoo's Parents' Guide to Safer Surfing.

Please note that we are not responsible for the content or availability of the websites above.

Some Useful Contacts

If you feel you are being bullied through your mobile phone, either with phone calls or text messages, you will be able to seek help from your phone network provider using the phone numbers below:

Orange - 07973 100 150, or 150 from an Orange phone
Vodafone - 08700 700 11, or 191 from a Vodafone phone
O2 - 08705 678 678, or 4445 from an O2 phone
Virgin Mobile - 0845 6000 070, or 789 from a Virgin Mobile phone
3 Network - 08707 330 333, or 333 from your 3 Network phone
T-Mobile - 0845 412 5000

If you are experiencing bullying phone calls through your landline, the numbers of the providers below may be useful:

British Telecom Nuisance Call Advisor - freephone 0800 661 441 (View this pdf leaflet for more information)
NTL - 0845 454 0000
Telewest - 0845 142 0220

If you are experiencing cyber-bullying through your email account, you may want to contact your Internet service provider for help. Use this weblink to find a comprehensive list of providers. Click on the 'info' button after each name to access phone numbers:

Report abuse on Yahoo's Messenger service.

Report abuse on MySpace.

Bebo users - read some Bebo safety tips here. To report abuse, you can use the 'Report Abuse' link on the offender's profile.

Safeguarding your mobile phone

As many as 10,000 mobile phones are stolen every month. Two thirds of the victims are aged between 13 and 16. Many phones are also stolen from unattended cars. Here are some practical measures you can take to keep your mobile phone safe.

Remember to...

to register your mobile phone at www.immobilise.com
keep your phone out of sight in your pocket or handbag when not in use
use your phone's security lock code, if it has one
record details of your electronic serial number (ESN) and consider separate insurance
some phones have an IMEI number which is a unique identifier for the phone; you can obtain this number by typing *#06# (star hash 06 hash) into your mobile phone and it will display a 15 digit number
property mark your phone with your postcode and door number to help police identify stolen ones
report a lost or stolen phone to the police immediately
inform your service provider if your phone is stolen or lost

Don't...

attract attention to your phone when you are carrying or using it in the street
park in isolated or dark areas
leave your phone in an unattended car - if you must, lock it out of sight. It only takes seconds for a thief to smash a window and steal your phone.

By taking these simple precautions, you can protect your phone.

If you see anything suspicious, call the police - dial 999.